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Made by
Aspex Software
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Terms and Conditions
Ordering
You can view details of any of our products online, with no obligation to buy.
When you're ready to buy, click 'Proceed to Checkout' at the bottom of the shop
page to buy online and you will be directed to the PayPal gateway where you can
enter payment details for a credit card purchase or pay via a PayPal account.
Alternatively you can contact us by email or phone to make your purchase with an
Aspex Software person. Our contact details are at the bottom of every web page.
Whether your purchase is conducted by Credit Card or via a PayPal account, your
card details are never seen by Aspex Software.
The prices on our web site are in pounds sterling and include VAT (17.5%) for
home user purchases. Home and school users may purchase online using a credit
card or PayPal account, school users may optionally place an online official
order. For school credit card purchases within the EU PayPal adds VAT to items
in the order, no VAT is added by PayPal for school purchases placed form outside
the EU.
You can pay using your PayPal account, by credit card (Visa or Mastercard) or
Debit Card (Switch or Delta). If you're buying for a UK school or college, you
can also choose to pay by official order in which case the products are
delivered with an invoice for payment within 28 days. English schools can
specify the use electronic Learning Credits (eLCs) on an official Order to
purchase any of our software.
You can pay by cheque if ordering by post.
Security
Shopping on our web site is totally secure; all credit card payments are
conducted through the secure PayPal payment gateway and your credit card details
are never seen by Aspex Software. Any communication between the Aspex Software
website and PayPal involving personal information such as name and address is
conducted via a secure socket (SSL). This is indicated by the letters 'https'
instead of 'http' at the beginning of the PayPal web address.
Returns policy
All our products can be downloaded and tried before purchasing and so Aspex
Software does not operate a returns policy for purchased software. In the
unlikely event that a CD delivered by post are defective when you receive it you
can return it to us for a replacement. Aspex Software normally charges £15.00
for replacing lost CD's or those damaged by the user. Schools and colleges may
procure Aspex products by Official Order for payment or return within 30 days.
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